Digital Financial Services Research Survey

Welcome to Our Research Survey

Thank you for participating in this survey.
This survey is part of an academic research project examining the feasibility and design considerations of mobile lending solutions within financial institutions. Your responses will remain confidential, and participation is voluntary.

⏱️ Time Required

5-10 minutes to complete

🔒 Privacy Protected

All responses kept anonymous

📊 Research Purpose

Academic study only

Data Protection Statement All responses will be kept anonymous and will only be used for research purposes. By participating in this survey, you consent to your data being used as part of this academic study.

📝 Important Note: For questions that allow multiple answers, please select all that apply.

Survey Structure Overview

📋 Demographic Information

Age Group
Gender
Education Level
Employment Status
Monthly Income (JOD)

💻 Section 1: Digital Experience

Usage Frequency
Platform Navigation
Loan Types Applied
Benefits & Challenges

🎯 Section 2: User Behavior

Application Process Clarity
Security Importance
Decision Factors
Platform Recommendations

⭐ Section 3: Satisfaction

Overall Experience
Improvement Suggestions
Future Usage Likelihood
Platform Enhancements

Complete the Survey

Please answer all questions honestly and thoroughly. Your input is valuable for our research.

Thank You for Your Participation

Your time and input are greatly appreciated.
Your responses will help improve the digital lending experience and inform strategies for enhancing user satisfaction, security, and convenience in future financial service offerings.